why god hates me

Fred writes:

My brother who is a junior at college sent out a bunch of applications for college grants and other sources of funding to pay for his education. Late this summer he received a check in the mail sent to him from one of the organizations that he sent an application to. The check wasn’t huge, but the $3500 would come in handy, and certainly would have been a huge help in paying for his books, and housing. When the check actually came in the mail it was just a check, nothing else, no letter of congratulations, explanation or anything else telling him why he had received the money…

I told him he should open up a new bank account so that if it was a fake check, any possible thief’s would not get his information and take the rest of the money from his account. He just found out that I was right. He got a phone call from the bank (Wachovia) letting him know that the check was a fake, and that his account (which only contained the money from that one check) was closed due to fraud. They also told him that he has been reported to the FBI, and that the information would be noted on his credit report.

He wasn’t really able to get any clear answers from the bank which more or less gave him a corporate run around by not answering anything. I was wondering if it would be a negative thing on his credit report, or if it is just a fraud notice that was placed there. If it is a negative mark against him what can he do to get it removed. Also what are the possible
damages he could face if it was actually fraud.

First off, I hope your brother didn’t take any money out of the account, otherwise he’s going to have to pay it back.

He should check out his credit report to see what if anything got reported - annualcreditreport.com lets you check all your credit reports for free. I think the only thing they would put there is that his account was closed. If money was taken out, then the report will show that the account was closed in the negative. That will be a “minus” on the credit report, and not something that your brother will be able to dispute and get taken off.

I’m surprised the check didn’t come with a letter requesting that a portion of it be mailed somewhere else. That’s usually how the scam that this sounds like, advance fee fraud, operates. Maybe that part got lost in the mail.

Opening a new account just for the check was half-smart, and all stupid. It would have been better to have just asked the organization for more information and make the determination from that, rather than open a checking account for a check that the two of you had a pretty decent idea could be bogus. Provided he didn’t take out any money from the account, your brother was protected in case the check turned out to be fake, but if the bank decided to be hardasses, they can press charges for check fraud against your brother. Hopefully it doesn’t come to that.

(Photo: Getty)

Cruise will not be happy about THIS!

The church of Scientology is sued for fraud in France and could be banned from the country.

The Frenchies don’t heart Xenu!

“Lisa” writes, “I recently found out that I was a victim of identity theft.” What shocked her, and us as well, is that after Capital One notified her that they’d approved the card with another address, they followed up by sending their fraud claim to the criminal’s address instead of Lisa’s.

Lil ole me. A twenty-seven year old female, simply a poor writer in LA.

Capital One Bank— while I appreciate them sending me a letter telling me they sent a credit card to someone with my SS# yet a different spelling of my name AND address than what is on my records at all three Credit Bureaus— why ON EARTH would they still send out a card?

I called Capital One immediately and successfully prevented the criminal from getting that MasterCard card approved. They went ahead and froze the account. After reporting this to Capital One, they send a fraud claim not to me, the victim, but idiotically to the CRIMINAL who stole my identity. This, in turn, alerted the thief (thieves) to take quicker actions with fraudulently using my identity.

This was an act of negligence as well as an unsavory business practice on Capital One’s behalf. Capital One Bank has obstructed the law by aiding these identity thieves who are involved with a federal offense.

I mean, wouldn’t it make sense for Capital One (and ALL creditors) to make it a company-wide, mandatory practice to alert the customer BEFORE processing ANY requests with mismatched information from the credit bureaus?

So, I called the Social Security and the Credit Bureaus to put a Fraud Alert on all accounts. Then, the LAPD. Capital One was “gracious” enough to give me the address that the criminal used— [redacted]. And courtesy of the White Pages, the residence of one Magdalena C.

What do I do now? Wait until the LAPD finds her? Call the cops on her? I mean, have they thought of looking this woman up on www.whitepages.com? The internet make identity theft so easy, and perhaps catching the criminals easier too.

I hope this Magdelena C. gets locked up for a LONG time.

Sincerely,
A Victim of Identity Theft

We agree that Capital One showed some extra special incompetence there with the fraud claim form. Maybe you should report what happened to the FBI too—that’s a link to their local office locator.

(Photo: Getty)

“Lisa” writes, “I recently found out that I was a victim of identity theft.” What shocked her, and us as well, is that after Capital One notified her that they’d approved the card with another address, they followed up by sending their fraud claim to the criminal’s address instead of Lisa’s.

Lil ole me. A twenty-seven year old female, simply a poor writer in LA.

Capital One Bank— while I appreciate them sending me a letter telling me they sent a credit card to someone with my SS# yet a different spelling of my name AND address than what is on my records at all three Credit Bureaus— why ON EARTH would they still send out a card?

I called Capital One immediately and successfully prevented the criminal from getting that MasterCard card approved. They went ahead and froze the account. After reporting this to Capital One, they send a fraud claim not to me, the victim, but idiotically to the CRIMINAL who stole my identity. This, in turn, alerted the thief (thieves) to take quicker actions with fraudulently using my identity.

This was an act of negligence as well as an unsavory business practice on Capital One’s behalf. Capital One Bank has obstructed the law by aiding these identity thieves who are involved with a federal offense.

I mean, wouldn’t it make sense for Capital One (and ALL creditors) to make it a company-wide, mandatory practice to alert the customer BEFORE processing ANY requests with mismatched information from the credit bureaus?

So, I called the Social Security and the Credit Bureaus to put a Fraud Alert on all accounts. Then, the LAPD. Capital One was “gracious” enough to give me the address that the criminal used— [redacted]. And courtesy of the White Pages, the residence of one Magdalena C.

What do I do now? Wait until the LAPD finds her? Call the cops on her? I mean, have they thought of looking this woman up on www.whitepages.com? The internet make identity theft so easy, and perhaps catching the criminals easier too.

I hope this Magdelena C. gets locked up for a LONG time.

Sincerely,
A Victim of Identity Theft

We agree that Capital One showed some extra special incompetence there with the fraud claim form. Maybe you should report what happened to the FBI too—that’s a link to their local office locator.

(Photo: Getty)

Chanda signed up for a month-to-month membership at a Bally Total Fitness in Montclair, California, but when things went wrong—as they frequently do with this company—Chanda found himself signed up for a 3-year agreement. Their proof? An unsigned contract that doesn’t look like the one he was given.

This summer, I joined Bally in what I was told was a month-to-month membership. I let the membership run out, and just discovered that not only have they been automatically renewing my membership, they put me in a 36-month contract that can’t be cancelled. I felt incredibly stupid - had I not read the contract carefully enough? Etc. etc.

The copy of the contract that they gave me does indeed say that it is for 36 months, but this contract is not the same as the one I signed, and it is blank.

One of the places I would have signed, had this been the same contract, is immediately preceded by “The length of the term of this contract is 36 months…by signing below, you acknowledge [this]” in a large bold font. Even if I hadn’t read the contract at all, I would have noticed that. But because memory can always fail, and I am astounded by the stupid things I do sometimes, I checked online, and apparently this is standard business practice for them.

Bally sucks. I’m pissed. In true college-student style, I’ve handed it off to my father, who will hopefully get this mess fixed, because if not, I, along with many other people who apparently have been similarly scammed, will be out a few thousand bucks.

Chanda, if they can’t provide the contract you signed, they won’t be able to hold you to that 36-month agreement. It will be awesome if your father can resolve this for you, but it will be awesomer if you handle it yourself, because you’ll help teach this Bally Total Fitness to not assume college students are easy marks. You might want to try cheryls50’s suggestions on this Bally post from April—she recommends you send a certified letter to Bally’s corporate office and copy your state’s Attorney General on it as well. Bringing the AG into the situation should help put some weight behind your demands that Bally cancel this fraudulent 36 month membership. Be sure you make it clear that Bally must agree in writing to not report anything negative on your credit history, too.

Here’s some contact info we were able to find for mailing a letter. If you need help drafting a good letter to these guys, check out our tips on this post. (It’s for email letters, but will work for snail mail too.)

Bally Total Fitness
Don R. Kornstein, Interim Chairman
John H. Wildman, SVP Sales and Interim Chief Marketing Officer
8700 W. Bryn Mawr Ave.
Chicago, IL 60631
773-380-3000 (Phone)
773-693-2982 (Fax)

And remember to always make a copy of any contract you sign, so that in the future you can put an end to this sort of con as soon as someone tries to pull it on you.

The Lehman Brothers collapse is shocking! Unless you remember a little story from 8 years ago…

A joint investigation by the NYT and 20/20 showed Lehman Brothers did business with mortgage broker First Alliance, charged with making fraudulent mortgages and engaging in predatory lending. First Alliance customers complained about extremely high fees and higher interest rates than what they signed up for. An internal memo by a Lehman brothers exec called First Alliance a mortgage “sweatshop” whose employees “leave their ethics at the door.” First Alliance settled charges with the FTC in 2002, and then went out of business.

Lehman Brothers defended its business relationship with the company, calling itself “an underwriter, not a regulator.” Today, they finally learned their lesson.

Lehman Had Long Relationship With Suspect Mortgage Brokers [ABC]

The Lehman Brothers collapse is shocking! Unless you remember a little story from 8 years ago…

A joint investigation by the NYT and 20/20 showed Lehman Brothers did business with mortgage broker First Alliance, charged with making fraudulent mortgages and engaging in predatory lending. First Alliance customers complained about extremely high fees and higher interest rates than what they signed up for. An internal memo by a Lehman brothers exec called First Alliance a mortgage “sweatshop” whose employees “leave their ethics at the door.” First Alliance settled charges with the FTC in 2002, and then went out of business.

Lehman Brothers defended its business relationship with the company, calling itself “an underwriter, not a regulator.” Today, they finally learned their lesson.

Lehman Had Long Relationship With Suspect Mortgage Brokers [ABC]

Do you want to know if AT&T boosts your rates? Maybe you want to pay only for services you ordered or explicitly authorized. Tough! AT&T’s new 2,500 page “guidebook” is the latest spawn of California’s failing experiment with deregulation, one that is in “direct violation” of the law, according to the Public Utilities Commission.

Witteman said a key problem with AT&T’s service agreement is that the company doesn’t list all the terms and conditions that apply to customers. Rather, AT&T says customers must review a separate “guidebook.”

That guidebook is available only online, Witteman said, and runs about 2,500 pages. “What consumer is going to slog through that?” he asked.

Moreover, the service agreement says AT&T will “generally” provide written notice of price increases at least 30 days in advance, except when such notice isn’t “commercially reasonable.”

Witteman said the online guidebook and ambiguous notification policy appear to violate a California statute requiring that consumers “be given sufficient information to make informed choices.”

AT&T’s service agreement is written in dense legalese and essentially gives the company as much latitude as possible — while limiting customers’ ability to seek redress.

[..]

An analysis of the agreement prepared for PUC staffers found fault with a variety of AT&T’s provisions, including this one: “You also agree to pay for all charges for services provided under this agreement even if such calls were not authorized by you.”

The analysis said this “is in direct violation to cramming laws,” which protect consumers from having unauthorized charges placed on their bills.

Under the provision, the analysis concluded, “AT&T, or any other billing agents, could impose unauthorized phone calls on a consumer’s bill.” It said consumers would have “little chance in both avoiding and fighting against this type of fraud.”

Unlike mandatory binding arbitration agreements—which are included in the guidebook—you can’t simply opt-out of these new terms. “If you do not agree with the provisions of this agreement, your sole option is to cancel your services . . . within 30 days after receipt of this agreement.”

Go free market, go!

AT&T buries customer rights in 2,500-page ‘guidebook’ [The Los Angeles Times]
(Photo: jetsetpress)

Do you want to know if AT&T boosts your rates? Maybe you want to pay only for services you ordered or explicitly authorized. Tough! AT&T’s new 2,500 page “guidebook” is the latest spawn of California’s failing experiment with deregulation, one that is in “direct violation” of the law, according to the Public Utilities Commission.

Witteman said a key problem with AT&T’s service agreement is that the company doesn’t list all the terms and conditions that apply to customers. Rather, AT&T says customers must review a separate “guidebook.”

That guidebook is available only online, Witteman said, and runs about 2,500 pages. “What consumer is going to slog through that?” he asked.

Moreover, the service agreement says AT&T will “generally” provide written notice of price increases at least 30 days in advance, except when such notice isn’t “commercially reasonable.”

Witteman said the online guidebook and ambiguous notification policy appear to violate a California statute requiring that consumers “be given sufficient information to make informed choices.”

AT&T’s service agreement is written in dense legalese and essentially gives the company as much latitude as possible — while limiting customers’ ability to seek redress.

[..]

An analysis of the agreement prepared for PUC staffers found fault with a variety of AT&T’s provisions, including this one: “You also agree to pay for all charges for services provided under this agreement even if such calls were not authorized by you.”

The analysis said this “is in direct violation to cramming laws,” which protect consumers from having unauthorized charges placed on their bills.

Under the provision, the analysis concluded, “AT&T, or any other billing agents, could impose unauthorized phone calls on a consumer’s bill.” It said consumers would have “little chance in both avoiding and fighting against this type of fraud.”

Unlike mandatory binding arbitration agreements—which are included in the guidebook—you can’t simply opt-out of these new terms. “If you do not agree with the provisions of this agreement, your sole option is to cancel your services . . . within 30 days after receipt of this agreement.”

Go free market, go!

AT&T buries customer rights in 2,500-page ‘guidebook’ [The Los Angeles Times]
(Photo: jetsetpress)

The next time you’re disputing a 900 number call to a sex hotline and the CSR tells you nobody else could have made that call, remind them of this story. Over the past 10 months, a Verizon technician made 5,000 calls to sex chat hotlines, totaling 45,000 minutes of dirty talk at a cost of $220,000. He placed the calls from over 950 tapped residential and commercial accounts throughout Bergen county in New Jersey. He has since resigned, and been charged with theft by deception and theft of services.

Joseph R. Vaccarelli worked for Verion for 10 years but only started making the calls within the last 10 months, which makes us wonder what exactly happened last November or December to make him launch his non-stop telephone orgy of fraud—and how he got any work done during that time.

Verizon would like everyone to know that not all of its employees regularly call phone sex hotlines and charge the fees to customer accounts:

“We believe this was a highly isolated incident by an errant individual,” Young said. “It should not reflect on the overwhelming majority of our workforce, who bring pride and respect to their jobs every day.”

“Verizon Worker Charged in 5,000 Illicit Sex Calls” [redOrbit] (Thanks to skokieguy!)
(Photo: ernop)